Effective Meetings Program

TITLE

TOPICS

USEFUL LANGUAGE AND SKILLS

DURATION

Let’s get started
Welcoming audience
Introcuding the topic
Dealing with nervousness
Using first names
Apl ogizing for changing a meeting time
Getting emails right
General meeting vocabulary
2 hours
Can we make a start now?
Saying hello and making
introductions
Starting a meeting
Starting the objectives introduction
Making small talk
Writing formal and informal
agendas
Chairing a meeting
2 hours
Can I make a point here?
Reporting progress
Explaining cause and effect
Interrupting and dealing with
interruptions
Interrupting politely
Asking for clarification
Giving your opinion
Video conferencing
2 hours
Asking for comments and
contributions
Expressing strong and  tentativopinions
Agreeing and diagreeing
Disagreement and criticism in different cultures
Diplomatic language
Making possitive suggestions
Resolving conflicts
Acronym and abbreviations
To cc or not to cc?
2 hours
It’s a deal
Responding to offers
Buying time
Taking a vote
Summarizing the results of a meeting
Reading agreement
Talking about possibilities
Controlling the timing of a meeting
Intercultural communication
2 hours
So, I think we’re finished for today
Ending a meeting and thanking  participants
Confirming decisions and action points
Follow-up emails
Saying goodbye
Talking about plans
Formal and informal minutes
Mixing business and pleasure
2 hours