UNIT

TITLE

TOPICS

USEFUL LANGUAGE AND SKILLS

1
Let’s get started
Welcoming audience
Introcuding the topic
Dealing with nervousness
Opening a presentation
Structuring a presentation
Organizational details (talking
about timing, handsouts, questions)
Getting the audience’s attention
2
Formal and informal emails
Register
Formal/informal phrases
Abbreviations
Correct spelling
Emoticons
How important is accuracy in emails?
3
Enquiries
Writing and replying enquiries
The advantage and disadvantage of email Polite language
Email addresses & symbol
The danger of viruses
4
Requesting    action
Writing to colleagues
Talking about deadline and taking action
Common  verb-noun  phrases
Acronym and abbreviations
To cc or not to cc?
5
Exchanging information
Informing and replying
Colloquial phrases and contractions
Quoting  previous email
Being diplomatic
Acronym and abbreviations
To cc or not to cc?
6
Making  and confirming
arrangements
Typical phrases for making arrangement
Preposition of time
Saying  sorry
Domain names
Have you been spammed