English speaking skills for business

Business Speaking is the perfect course for anyone wanting to quickly improve their English speaking and listening skills. Lessons prepare learners for 30 common business situations, from meetings to telephoning. And with lessons accessible from any computer or mobile device, finding the time to study has never been so easy!

[section_separator divider_candy=”” icon=”” icon_color=”” bordersize=”1px” bordercolor=”” backgroundcolor=”” class=”” id=””][imageframe lightbox=”no” lightbox_image=”” style_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”none” link=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ hide_on_mobile=”no” class=”” id=””] Business English Speaking[/imageframe][section_separator divider_candy=”” icon=”” icon_color=”” bordersize=”1px” bordercolor=”” backgroundcolor=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”#ffffff” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Two courses, one at Intermediate level (TOEIC® 500-700) and one at Upper intermediate level (TOEIC® 700-900).[/li_item][li_item icon=””]Each course includes 30 lessons covering a range of common business situations. Each lesson includes 45-60 minutes of study material divided into smaller learning modules (22-30 hours study total per course).[/li_item][li_item icon=””]

Learn and practice 600 key business expressions.

[/li_item][li_item icon=””]

Improve communication skills with foreign clients and co-workers.

[/li_item][li_item icon=””]

Six international English accents, from the US, Canada, UK, Australia, Singapore, and India.

[/li_item][li_item icon=””]

Dynamic role-plays to confirm learning outcomes and encourage learners to review lessons.

[/li_item][li_item icon=””]

Immediate feedback on performance.

[/li_item][li_item icon=””]Seamless integration across devices: start studying on your computer, continue the lesson on your mobile phone, finish it on your tablet.[/li_item][/checklist]

Study flow

  1. Choose a lesson and start studying.
  2. When you’ve finished the lesson, and completed the roleplay, choose another lesson.
  3. Review any lesson whenever you like and as many times as you like.
  4. Repeat until you’ve passed enough lessons to pass your course.
  5. You will be sent your course completion certificate.

Target audience

Individuals with a TOEIC® score of 500-700 or equivalent (Intermediate course); individuals with a TOEIC® score of 700-900 or equivalent (Upper intermediate course)

Requirements to pass the course

Recommended: Pass all 30 lessons at that level (60{87f0c958c74bd471c016e24ed0ca91171b02792da1fdb790bb16580321fb9170} or more in each lesson test)

Study period

Recommended: three or six months per level

[one_full last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ class=”” id=””][/one_full][one_half last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ class=”” id=””][title size=”2″ content_align=”left” style_type=”default” sep_color=”” class=”” id=””]Intermediate (level B1, 30 lessons)[/title][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]

Meetings / Discussions

[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Agreeing and disagreeing
  • Asking for and checking information
  • Asking for and giving opinions on features and benefits
  • Asking for and making recommendations
  • Asking for, giving and refusing permission
  • Describing personal qualities
  • Looking at problems, options and effects
  • Making and changing arrangements
  • Making suggestions
  • Showing support for an idea
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Negotiations / Sales[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Checking document contents over the phone
  • Negotiating 1
  • Negotiating 2
  • Placing and confirming orders
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Presentations / Q&A[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Handling a Q&A session
  • Handling interruptions
  • Presentations: Introducing yourself and your topic
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Problems / Complaints[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Describing the issue
  • Discussing options and taking action
  • Making a complaint and apologizing
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Projects / Plans[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Discussing a decision and stating future actions
  • Giving a project update
  • Summarizing & stating action items
  • Using tentative language
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Small talk / Networking[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Catching up with a business associate
  • Catching up with business friends
  • Inter-cultural communication
  • Introducing others
  • Introducing yourself
  • Making small talk
  • Talking about your company and networking
[/one_half][one_half last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ class=”” id=””][title size=”2″ content_align=”left” style_type=”default” sep_color=”” class=”” id=””]Upper Intermediate (level B2, 30 lessons)[/title][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Meetings / Discussions[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Asking for and giving a project update
  • Performance appraisals
  • Setting performance goals
  • Sharing problems
  • Taking part in a decision-making meeting
  • Talking about numerical information
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Negotiations / Sales[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Negotiating and reaching an agreement
  • Taking part in a negotiation
  • Using bargaining language
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Presentations / Q&A[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Dealing with difficult questions
  • Handling questions and answers
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Problems / Complaints[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Complaining and responding to complaints
  • Dealing with a complaint
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Projects / Plans[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Delegating responsibilities
  • Giving a progress report
  • Talking about future plans and discussing arrangements
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Small talk / Networking[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Asking for a favour
  • Entertaining a client
  • First meetings
  • Making arrangements
  • Meeting a business associate for the first time
  • More small talk with colleagues
  • Small talk at the water cooler
  • Talking about office news
  • Talking about time off
[separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Telephone / Conference calls[/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
  • Exchanging information
  • Handling a call – taking a message
  • Handling a communication breakdown
  • Setting up a meeting
  • Summarizing meeting and action points
[/one_half]