English speaking skills for business
Business Speaking is the perfect course for anyone wanting to quickly improve their English speaking and listening skills. Lessons prepare learners for 30 common business situations, from meetings to telephoning. And with lessons accessible from any computer or mobile device, finding the time to study has never been so easy!
[section_separator divider_candy=”” icon=”” icon_color=”” bordersize=”1px” bordercolor=”” backgroundcolor=”” class=”” id=””][imageframe lightbox=”no” lightbox_image=”” style_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”none” link=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ hide_on_mobile=”no” class=”” id=””]
[/imageframe][section_separator divider_candy=”” icon=”” icon_color=”” bordersize=”1px” bordercolor=”” backgroundcolor=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”#ffffff” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Two courses, one at Intermediate level (TOEIC® 500-700) and one at Upper intermediate level (TOEIC® 700-900).[/li_item][li_item icon=””]Each course includes 30 lessons covering a range of common business situations. Each lesson includes 45-60 minutes of study material divided into smaller learning modules (22-30 hours study total per course).[/li_item][li_item icon=””]
Learn and practice 600 key business expressions.
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Improve communication skills with foreign clients and co-workers.
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Six international English accents, from the US, Canada, UK, Australia, Singapore, and India.
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Dynamic role-plays to confirm learning outcomes and encourage learners to review lessons.
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Immediate feedback on performance.
[/li_item][li_item icon=””]Seamless integration across devices: start studying on your computer, continue the lesson on your mobile phone, finish it on your tablet.[/li_item][/checklist]
Study flow
Choose a lesson and start studying.
When you’ve finished the lesson, and completed the roleplay, choose another lesson.
Review any lesson whenever you like and as many times as you like.
Repeat until you’ve passed enough lessons to pass your course.
You will be sent your course completion certificate.
Target audience
Individuals with a TOEIC® score of 500-700 or equivalent (Intermediate course); individuals with a TOEIC® score of 700-900 or equivalent (Upper intermediate course)
Requirements to pass the course
Recommended: Pass all 30 lessons at that level (60{87f0c958c74bd471c016e24ed0ca91171b02792da1fdb790bb16580321fb9170} or more in each lesson test)
Study period
Recommended: three or six months per level
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Intermediate (level B1, 30 lessons) [/title][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]
Meetings / Discussions
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Agreeing and disagreeing
Asking for and checking information
Asking for and giving opinions on features and benefits
Asking for and making recommendations
Asking for, giving and refusing permission
Describing personal qualities
Looking at problems, options and effects
Making and changing arrangements
Making suggestions
Showing support for an idea
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Negotiations / Sales [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Checking document contents over the phone
Negotiating 1
Negotiating 2
Placing and confirming orders
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Handling a Q&A session
Handling interruptions
Presentations: Introducing yourself and your topic
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Problems / Complaints [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Describing the issue
Discussing options and taking action
Making a complaint and apologizing
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Projects / Plans [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Discussing a decision and stating future actions
Giving a project update
Summarizing & stating action items
Using tentative language
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Small talk / Networking [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Catching up with a business associate
Catching up with business friends
Inter-cultural communication
Introducing others
Introducing yourself
Making small talk
Talking about your company and networking
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Upper Intermediate (level B2, 30 lessons) [/title][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””][checklist icon=”fa-chevron-right” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]
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Asking for and giving a project update
Performance appraisals
Setting performance goals
Sharing problems
Taking part in a decision-making meeting
Talking about numerical information
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Negotiations / Sales [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Negotiating and reaching an agreement
Taking part in a negotiation
Using bargaining language
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Dealing with difficult questions
Handling questions and answers
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Complaining and responding to complaints
Dealing with a complaint
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Delegating responsibilities
Giving a progress report
Talking about future plans and discussing arrangements
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Small talk / Networking [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Asking for a favour
Entertaining a client
First meetings
Making arrangements
Meeting a business associate for the first time
More small talk with colleagues
Small talk at the water cooler
Talking about office news
Talking about time off
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Telephone / Conference calls [/li_item][/checklist][separator style_type=”none” top_margin=”” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”” class=”” id=””]
Exchanging information
Handling a call – taking a message
Handling a communication breakdown
Setting up a meeting
Summarizing meeting and action points
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