Making Contact
2 HOURS

  • Making arrangements via email
  • Meeting visitors on arrival
  • Talking about the weather
  • Talking about plans
  • Attitudes to time in different cultures
  • Talking about plans

Welcoming Visitors
2 HOURS

  • Welcoming visitors to your company
  • Talking about the offices and the company
  • Offering a visitor refreshments
  • Giving directions in a building
  • Introducing a visitor
  • Using First names asking for clarification

Getting acquainted
2 HOURS

  • Making small talk before a meeting
  • Talking about free time activities
  • Talking about personal possessions
  • Talking about travel and places you have visited
  • Following up a visit with an email
  • Talking about mutual acquaintances
  • Moving from small talk to business
  • Keeping a conversation going

Entertaining a visitor
2 HOURS

  • Showing a visitor around your town
  • Talking about the place where you live
  • Recommending things to do and places to see
  • Giving directions in a town or city
  • Used to
  • Using tourist information
  • Talking about origins
  • Dealing with invitations

Eating Out
2 HOURS

  • Making small talk in a restaurant
  • Deciding what to order
  • Talking about family and relationships
  • Talking about education
  • Thanking somebody for a meal
  • Explaining a menu
  • Keeping a conversation going
  • But seriously …-the role of humour in different cultures
  • At the end of a meal

Networking
2 HOURS

  • Starting a conversation with a stranger
  • Talking about your company
  • Talking about products at the stand
  • Trying out new small-talk topics
  • Following up a new contact via email
  • Safe small-talk topics
  • Ending a conversation politely
  • Small talk at a trade fair