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Going from a completely blank page to an attention-grabbing presentation can be daunting task for your employees. The good news is that they don’t need to just sit there and stare at the monitor, [...]
Let's face it. Globalization and technological advancements have disrupted industry (no matter the sector). Some have survived the transition while others have barely kept their heads above water. The reason is actually straightforward: successful [...]
Imagine this: there is a sudden call from another country. It is a potential partner who is inviting you to some future collaboration? You don’t want to see (and hear) your staff mumbling and struggling [...]
Learning English requires two things: a good program and a good trainer. There are limitless English lessons offered on the Internet. Your staff can freely access them, download them, and learn them on their own--in [...]
“Make it your goal to study English”, says Mr. Yudi, one of English Today’s experienced trainers, when asked, “Where should I start when learning English?” Having an attainable purpose certainly sparks the motivation to commit [...]
If there is one piece of advice that you can take away from language training let it be this: confidence, confidence, and did I mention, confidence? Grammar is not the only foundation you need to [...]
At English Today, we push our clients to acquire skills outside the boundaries of traditional learning methods. Our courses highlight the importance of speaking and developing confidence while discussing possibilities and solutions that meet business [...]
Writing a letter and/or e-mail is one of the ways to serve your customers. Although the purpose may differ (from sending out an invitation, making a follow up, replying to an enquiry, to requesting information), [...]
Customer care call is one of the most crucial moments by which your customers make their first impression of your company. Approximately 24% of customers rated the call centres in UK as unsatisfactory. A well-handled [...]
Improving a customer relationship doesn’t only happen during a face-to-face interaction. Keep the platforms of communication open to respond to their enquiries and complaints quickly. One of the communication methods is through phone contact. [...]
English Today was founded in Jakarta in 2010 as Jakarta’s first and only native English teacher agency and has since grown to be located in 7 different cities including Surabaya, Bandung, Denpasar, Makassar , Balikpapan and Medan. At English Today we have an extensive network of professional English trainers that extends throughout Jakarta and Indonesia, allowing us to offer greater flexibility in scheduling, and to offer our customers a wider choice of experienced and qualified Professional English Trainers.
