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March 2019

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Customer Care Part 5: Delivering Customer Care through Writing
People Development

Customer Care Part 5: Delivering Customer Care through Writing

By Matthew Donohue|2019-04-15T16:28:43+00:00March 25th, 2019|

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Customer Care Part 4: Call Centre Success
People Development

Customer Care Part 4: Call Centre Success

By Matthew Donohue|2019-03-25T15:01:25+00:00March 25th, 2019|

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Customer Care Part 3: Dealing with Customers on the Phone
People Development

Customer Care Part 3: Dealing with Customers on the Phone

By Matthew Donohue|2019-03-25T16:12:41+00:00March 25th, 2019|

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Customer Care Part 1: Introduction to Customer Care
People Development

Customer Care Part 1: Introduction to Customer Care

By Matthew Donohue|2019-03-25T13:39:53+00:00March 25th, 2019|

Let’s define what constitutes a high level of customer satisfaction in today’s internet-embedded lifestyle. For example, what would be the […]

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Customer Care Part 2: Face-to-Face with Customers
People Development, Uncategorized

Customer Care Part 2: Face-to-Face with Customers

By Matthew Donohue|2019-03-25T13:46:27+00:00March 25th, 2019|

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Customer Care Part 6: Dealing With Problems and Complaints
People Development

Customer Care Part 6: Dealing With Problems and Complaints

By Matthew Donohue|2019-03-25T13:34:03+00:00March 25th, 2019|

February 2019

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You Can Speak Business English
People Development

You Can Speak Business English

By Matthew Donohue|2019-05-09T15:02:03+00:00February 28th, 2019|

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Sneak Peek Into Your Employees’ Wishes In 2019
People Development

Sneak Peek Into Your Employees’ Wishes In 2019

By Dennis|2019-02-26T12:33:08+00:00February 20th, 2019|

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4 Ways To Improve Your Business English
Business English Course, People Development

4 Ways To Improve Your Business English

By Matthew Donohue|2019-02-24T12:43:22+00:00February 19th, 2019|

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Your Training Plan Failed? Here’s How You Can Fix It.
People Development

Your Training Plan Failed? Here’s How You Can Fix It.

By Matthew Donohue|2019-02-20T13:11:43+00:00February 19th, 2019|

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